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	<title>Veddio</title>
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	<description>Cloud Solutions for Business</description>
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		<title>Tone Software ReliaTel VoIP and UC System Heads for Cloud</title>
		<link>http://www.veddio.com/2012/05/tone-software-reliatel-voip-and-uc-system-heads-for-cloud/</link>
		<comments>http://www.veddio.com/2012/05/tone-software-reliatel-voip-and-uc-system-heads-for-cloud/#comments</comments>
		<pubDate>Wed, 16 May 2012 02:06:44 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[msp]]></category>
		<category><![CDATA[rmm]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/tone-software-reliatel-voip-and-uc-system-heads-for-cloud/</guid>
		<description><![CDATA[ Voice quality and network monitoring and management software provider Tone Software Corp is taking its ReliaTel VoIP and UC Service Assurance solution to the cloud. The service will now be offered as a cloud-based management service and Tone Software is pitching it to MSPs as a way to deliver a remote monitoring and management (RMM) service to a broader range of clients, especially small to mid-size businesses. Here’s the scoop. Tone Software points out that cloud-based services mean no need for up front investments in hardware or software, making it easier to pursue more customers without taking a financial risk. Plus, it makes sense as a low-cost alternative to managing small customer sites where reselling an OEM management service wouldn’t work financially. Cloud Benefits The ReliaTel Cloud-based Management Service provides MSPs and enterprises with the tools they need to manage VoIP QoS, network performance, and UC service levels, without an up-front cost of buying an on-premise solution. Plus, no need to worry about the ongoing support, administration and maintenance required by an on-premise solution. Here’s how it works, according to Tone: The ReliaTel Cloud offering includes remote management of faults, QoS, performance, and the network infrastructure, as well as trunk and CDR reporting capabilities for many popular platforms and devices, including Avaya, Nortel, Cisco, and Windows. Users access the ReliaTel alarm portal, dashboards and reporting facilities through the secure web-based management portal, with full access to alarm handling, performance dashboard analytics, VoIP QoS metrics, and report generation. It all fits with Tone Software’s approach: network monitoring and management solutions for converged telecommunications and IT infrastructures.  By unifying multi-vendor VoIP QoS and converged network management in one solution, ReliaTel provides the ideal platform for organizations that must cost effectively manage the quality, capacity and service levels of the critical communications systems that drive their business, the company says. Read More About This Topic New MSPs: Do You Want SaaS or On-premise? Outsourcing NOC Operations Aligns with MSP Fixed-Fee Pricing Model ihiji Offers Network Management as a Service to MSPs Higher States of Operational Efficiency – Seeking Nirvana Tone Software Releases ReliaTel 4.0 VoIP and UC Platform ]]></description>
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		<title>Condusiv Appoints Nick Tidd to Head Channel Efforts</title>
		<link>http://www.veddio.com/2012/05/condusiv-appoints-nick-tidd-to-head-channel-efforts/</link>
		<comments>http://www.veddio.com/2012/05/condusiv-appoints-nick-tidd-to-head-channel-efforts/#comments</comments>
		<pubDate>Tue, 15 May 2012 23:55:07 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[3com]]></category>
		<category><![CDATA[acuity]]></category>
		<category><![CDATA[blueroads]]></category>
		<category><![CDATA[condusiv]]></category>
		<category><![CDATA[defrag]]></category>
		<category><![CDATA[diskeeper]]></category>
		<category><![CDATA[hp]]></category>
		<category><![CDATA[jerry baldwin]]></category>
		<category><![CDATA[managed storage services]]></category>
		<category><![CDATA[msp mentor]]></category>
		<category><![CDATA[nick tidd]]></category>
		<category><![CDATA[storage optimization]]></category>
		<category><![CDATA[technologies]]></category>
		<category><![CDATA[virtualization]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/condusiv-appoints-nick-tidd-to-head-channel-efforts/</guid>
		<description><![CDATA[ Windows-based storage performance software provider Condusiv Technologies (formerly Diskeeper Corp.) has named networking technology channel veteran Nick Tidd (pictured) to the job of senior vice president of global sales.  Tidd brings decades of networking technology channel experience to the company, having served as North America president at D-Link and channel chief at 3Com before 3Com was acquired by HP. “I am excited to join [CEO] Jerry Baldwin and Condusiv Technologies in building upon a 30 year legacy in developing industry leading, high performance software”, said Tidd, in a statement. Condusiv Technologies software optimizes and maintains application performance and efficiency and extends equipment longevity, according to the company.  You probably know the company better as Diskeeper, the defrag giant, but it changed its name just a few months ago in March to Condusiv, looking for a more modern branding in an increasingly virtualized world. The name change followed a change at the top in September 2011 when the company named Jerry Baldwin as CEO . Looks like Baldwin is shaking things up at Condusiv, and hiring Nick Tidd is certainly a step in the right channel direction. Last time I spoke to Tidd was back when he was a strategic advisory board member over  at BlueRoads , so it’s been a while, but I was very impressed by his channel smarts. And Baldwin also has some early cloud and SaaS leadership experience at Acuity and which makes me wonder if the company may be contemplating a go-to-market strategy that includes managed service providers. Read More About This Topic HP’s Next Big Managed Services Opportunity Starts Now HP Enterprise Mobility Platform Tackles Mobile Device Management Top Managed Security Service Providers to Enterprises Storage Provider Nimbus Adds Ex-NetApp Execs to Team Samsung Launches PrintIQ Managed Print Service ]]></description>
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		<item>
		<title>Realize the Power of Business Trust</title>
		<link>http://www.veddio.com/2012/05/realize-the-power-of-business-trust/</link>
		<comments>http://www.veddio.com/2012/05/realize-the-power-of-business-trust/#comments</comments>
		<pubDate>Tue, 15 May 2012 19:32:22 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[axcient]]></category>
		<category><![CDATA[bdr]]></category>
		<category><![CDATA[business trust]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/realize-the-power-of-business-trust/</guid>
		<description><![CDATA[ “Trust me.” We’ve all said it. Trust is one of the most coveted and critical aspects of all relationships, personal and business. Think about it – when you ask someone to trust you, you’re asking for their complete confidence and surety in what you say and do. It’s the handshake of handshakes… the promise of promises… the pinky-swear of pinky-swears… the… well, you get the point. Trust is hugely important for MSPs. If a potential client doesn’t trust you, they’ll soon be signing with someone else.  And if a current client doesn’t trust you, you’re really in trouble. A business has to trust you to deliver services to them when expected, as expected, so that they can run their business as planned. And that trust must come before they consider your services. Your offer is irrelevant if they don’t trust you to deliver – whether you’re selling software, hardware, or kitchenware.  Successful businesses produce inspiring products, but their foundation is customer trust. And here’s how they earn it. Be Transparent Simply delivering services is not enough. Let your clients into your world if you want to get into theirs. Let them see your office and how services are delivered. Meeting the management team is especially important. Management sets the tone for the entire business – hiring people they deem competent, determining efficient processes, etc. Management’s judgment is the heart of your business. If clients think your management team is driving your company into the ground, they don’t want to be riding shotgun. So allow them as far into your business as they need to go in order to trust you. If you’re afraid they’re going to find something they don’t like, then it’s time to make some internal changes. Invest Time Take an interest in what your clients do. Learn their values. Explain your values. The importance of company values is expressed in the Inc. article “ Business Essential You Might Be Missing .” Understanding a client’s values takes time, and the more time you invest into a business relationship, the more trustworthy you are. Think of courting a client as a first date. Appear disinterested, and it’ll also be your last date. Likewise, if you’re disinterested in what your clients do, you’ll be looking for new ones. Your interest has to be genuine. Remember: they run a business too and can spot insincerity as easily as you can. Explain Your Value After you learn about your clients, explain your value to them. Don’t be ambiguous, as ambiguity makes people feel like you’re hiding something. Be very clear and specific. “We will make your business more efficient by automating these processes.” Or, “We’re going to improve your client satisfaction numbers by simplifying your billing procedures. This is exactly how much time we’re going to help you save.” At this point you’ve already passed the initial screening. Now is your big chance to actually sell your services. Add Integrity to Your Service Offering Honesty leads to trust. It’s that simple. You can make as many unrealistic promises as you want in order to ink a deal, but you’ll have some explaining to do when your service falls short of the unreasonable expectations you previously set. Be honest about any problems with your service, in addition to your strengths. Explain why something went wrong before they come to you. Just keep in mind that “I’m sorry” is not enough. Have a plan of action to remedy the problem. Give accurate timetables for service upgrades. Honesty and integrity are as vital to the business relationship as the services you deliver. Openness, time investment, clarity, and integrity. Sound familiar? The keys to developing trust in business are the same ones that lead to trust in our personal lives. So take the same set of values you try to live by every day, and apply them to your professional life. Your next business deal depends on it. Axcient offers a cloud-based continuity service for MSPs.  For more business advice and MSP-related topics, visit the Axcient blog site at http://blogs.axcient.com .  Monthly guest blogs such as this one are part of MSPmentor’s annual platinum sponsorship. Read all Axcient guest blogs  here . Read More About This Topic The Scary State of SMB Disaster Recovery Plans How to Add $700,000 In Recurring Managed Services Revenues nScaled Offers Free Cloud Recovery Service for VMware Shops ConnectWise CEO: How MSPs Can Thrive As Vendor Clouds Target SMBs Axcient Virtualizes Entire SMB Networks In the Cloud ]]></description>
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		<item>
		<title>Bradford Networks Secures $3M for BYOD Solution</title>
		<link>http://www.veddio.com/2012/05/bradford-networks-secures-3m-for-byod-solution/</link>
		<comments>http://www.veddio.com/2012/05/bradford-networks-secures-3m-for-byod-solution/#comments</comments>
		<pubDate>Tue, 15 May 2012 18:19:20 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[bradford networks]]></category>
		<category><![CDATA[bring your own device]]></category>
		<category><![CDATA[mdm]]></category>
		<category><![CDATA[mobile device management]]></category>
		<category><![CDATA[msp mentor]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/bradford-networks-secures-3m-for-byod-solution/</guid>
		<description><![CDATA[ Bradford Networks recently announced the closing of $3 million in Series C funding, which will be used to expand the company into new markets and support growing demand for the company’s network access control (NAC) solution. For those of you who are unaware, NAC has emerged as a comprehensive security approach for the growing bring your own device (BYOD) trend. Updata Partners led the round of financing and was joined by Windspeed Ventures . Bradford Networks has been funded by both companies in the past at various round levels (in 2008 for Series A funding and 2010 for Series B). The  network access control (NAC) market is expanding and is expected to reach $312 million by 2016. Back in January Bradford Networks adjusted its SMB channel strategy : Rather than building out a separate marketing and support organization for that effort, the SMB channel push would be handled by Bradford’s existing sales, marketing and business development teams. Bradford Networks saw year-over-year revenue growth of 70 percent for the first half of 2012. More information about Bradford’s Partner Program is available  here . What Say You? What do you expect to see from Bradford Networks? What kind of relationship, if any, have you had with the company? Read More About This Topic Symantec Buys Nukona for Mobile Application Management 2012: End of the World — Or End of the World As We Know It? Numara Links Mobile Device Management to IT Service Management MobileIron, Structured Partner on Mobile Device Management The Mobile Device Management Opportunity for MSPs ]]></description>
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		<item>
		<title>MobileIron, Structured Partner on Mobile Device Management</title>
		<link>http://www.veddio.com/2012/05/mobileiron-structured-partner-on-mobile-device-management/</link>
		<comments>http://www.veddio.com/2012/05/mobileiron-structured-partner-on-mobile-device-management/#comments</comments>
		<pubDate>Tue, 15 May 2012 18:09:56 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[mdm]]></category>
		<category><![CDATA[mobile device management]]></category>
		<category><![CDATA[mobileiron]]></category>
		<category><![CDATA[structured]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/mobileiron-structured-partner-on-mobile-device-management/</guid>
		<description><![CDATA[ You may remember the story MSPmentor covered in March regarding MobileIron ‘s bring your own device (BYOD) solutions for one of Scotland’s oldest commercial law firms.  Well now the company has announced that  Structured , an information technology and systems integrator of secure and scalable IT solutions and services company has entered a value-added reseller (VAR) partnership with MobileIron, the leader in security and management for mobile apps, data and devices. Structured is a large information technology consultancy and systems integrator based in Portland, Ore. that specializes in application delivery, business continuity, enterprise networking, information security, governance, storage, computing and unified communications solutions. On the other hand, MobileIron develops software to secure and manage mobile apps, data, and devices for global companies. Through the partnership, Structured can now provide enterprise customers with a secure mobile device solution that protects their network and data, while enabling employees to use their personal smartphones for work. MobileIron products enable IT organizations to establish security policies to protect corporate data using a centralized management solution, as well as enable employees to connect smartphones securely to enterprise resources. Structured partners with a number of the big technology vendors, including Symantec, VMware, and Microsoft. A full list is available here . What Say You?  How will this partnership affect your business? What is your opinion of MobileIron? Read More About This Topic Symantec Buys Nukona for Mobile Application Management The Mobile Device Management Opportunity for MSPs 2012: End of the World — Or End of the World As We Know It? Numara Links Mobile Device Management to IT Service Management MobileIron: Mobile Device Management, In the Cloud, Goes Global ]]></description>
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		<item>
		<title>ManageEngine ITPulse: Private Social Network for IT Teams</title>
		<link>http://www.veddio.com/2012/05/manageengine-itpulse-private-social-network-for-it-teams/</link>
		<comments>http://www.veddio.com/2012/05/manageengine-itpulse-private-social-network-for-it-teams/#comments</comments>
		<pubDate>Mon, 14 May 2012 20:12:17 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[business social media]]></category>
		<category><![CDATA[channeleyes]]></category>
		<category><![CDATA[corporate social media]]></category>
		<category><![CDATA[facebook ipo]]></category>
		<category><![CDATA[itpulse]]></category>
		<category><![CDATA[manageengine]]></category>
		<category><![CDATA[novell vibe]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/manageengine-itpulse-private-social-network-for-it-teams/</guid>
		<description><![CDATA[ As Facebook prepares for a potential IPO (initial public offering) this week, niche social media offerings continue to pop up in the IT market. One recent example: ManageEngine , best-known for its IT management software, is beta testing a private social network designed specifically for IT teams. Called ITPulse, the private social media platform brings a Facebook-style, multi-threaded cascading wall to IT, ManageEngine says. No doubt, IT-focused social media platforms are starting to pop up for specialized audiences. Somewhat like ITPulse, a social media platform called ChannelEyes supports IT service providers, VARs and MSPs that want to network and find channel partner program information. And Novell has been striving to promote Vibe , a corporate team collaboration platform. ManageEngine sees ITPulse fulfilling four needs for corporate IT managers. The company says ITPulse offers: A single wall for all IT team members, which means that everybody “follows” everybody Exclusivity to IT, confining IT-related matters to IT team members A secure, critical line of communication during emergencies A venue for IT to have fun and blow off steam ManageEngine says ITPulse available as both a standalone SaaS service as well as a module that will integrate with its portfolio of IT management tools, including OpManager (IT alarms) and ServiceDesk Plus. Those integrations, ManageEngine claims, can streamline IT collaboration and accelerate problem resolutions. ITPulse, in beta now , will be free for up to two users, and $5 per user per month for each additional user. ITPulse is expected to officially launch in Q3 2012, ManageEngine indicated. Read More About This Topic Portal Power 60% of Fortune 500 Companies Running ManageEngine Seven Managed Services Blogs MSPmentor Didn’t Write, April 20 Cloud Services Monitoring: Is Opstera for Windows Azure Hot? Paessler Hires North America VP to Accelerate Sales ]]></description>
		<wfw:commentRss>http://www.veddio.com/2012/05/manageengine-itpulse-private-social-network-for-it-teams/feed/</wfw:commentRss>
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		<title>Who Am I? Branding Your Image On Social Media in Three Steps</title>
		<link>http://www.veddio.com/2012/05/who-am-i-branding-your-image-on-social-media-in-three-steps/</link>
		<comments>http://www.veddio.com/2012/05/who-am-i-branding-your-image-on-social-media-in-three-steps/#comments</comments>
		<pubDate>Mon, 14 May 2012 18:47:18 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[msp mentor]]></category>
		<category><![CDATA[smm]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[your business]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/who-am-i-branding-your-image-on-social-media-in-three-steps/</guid>
		<description><![CDATA[ Your business has an image. In the “real” world you protect your company’s image as best as possible, but do you do the same on the various social media platforms available to us? Do you pay attention to what goes live on your Facebook page? Do you constantly follow your company’s tweets ? If not, you’re setting your brand up for failure. All it takes is one bad Google+ update to negatively impact your businesses’s image, so how do you protect yourself? Follow these simple tips below: Create accounts - One of the best ways to protect your brand’s image online is to be sure you are in control of any accounts related to your brand. Without creating accounts on various social media platforms, you, unfortunately, leave yourself exposed to impostors. Develop guidelines  - Who will manage your accounts? Don’t leave your social media management to your intern. Your social media accounts should be managed by more than one person, so that each action can be checked and balanced. Also, guidelines should be developed to provide your employees with a road map of your brand. Put together a strategy - Updates shouldn’t be off the cuff. Anything posted on your platforms should be planned out ahead of time, so that you, as well as others, can analyze what is being said. What Say You?: How do you protect your company’s image on social media platforms? Read More About This Topic CompTIA: Use Facebook, Twitter, LinkedIn to Build Business Social Media: The Only Four Moves MSPs Need to Make Facebook: Don’t Mix Business With Pleasure? Helping Small Business Reap the Benefits of Social Media Former Autotask CEO Launches ChannelEyes Social Network ]]></description>
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		<title>Cortado Corporate Server 6 Updates Mobile Device Management</title>
		<link>http://www.veddio.com/2012/05/cortado-corporate-server-6-updates-mobile-device-management/</link>
		<comments>http://www.veddio.com/2012/05/cortado-corporate-server-6-updates-mobile-device-management/#comments</comments>
		<pubDate>Mon, 14 May 2012 18:24:35 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[cortado]]></category>
		<category><![CDATA[mdm]]></category>
		<category><![CDATA[mobile device management]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/cortado-corporate-server-6-updates-mobile-device-management/</guid>
		<description><![CDATA[ Cortado recently announced its Cortado Corporate Server 6.0, which, according to the company, is an entirely new generation of mobile device management (MDM) for iPhone, iPad, Android and BlackBerry smartphones. With Cortado’s solution, MDM is combined with network access, as well as full desktop functionality, including file access. Cortado, a provider of cloud desktop services, offers solutions to link mobile, web and virtual desktops to centralized IT resources. Currently, Cortado works with over 20 carriers worldwide, and over 500 distributors and resellers market Cortado products in over 80 countries. Corporate Server 6.0 includes: Corporate file sharing Reduced data volume Adaptive MDM Enterprise resource store BlackBerry support Controlled openness Cloud printing Wide-ranging security concept Interested in becoming a partner with Cortado, please follow  this  link to its partner program. What Say You: What do you think of Cortado’s latest announcement? Read More About This Topic iPad and Attorneys: MobileIron Helps Law Firm with BYOD MobileIron, Structured Partner on Mobile Device Management 3LM Adds Support for Google Android 4.0 Ice Cream Sandwich MokiMobility Launches +MDM for Single-Purpose iPad, Android Tablets SOTI MobiControl Announces Support for Samsung Galaxy SIII ]]></description>
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		<title>Kaspersky Intros Managed Security Services Partner Program</title>
		<link>http://www.veddio.com/2012/05/kaspersky-intros-managed-security-services-partner-program/</link>
		<comments>http://www.veddio.com/2012/05/kaspersky-intros-managed-security-services-partner-program/#comments</comments>
		<pubDate>Sat, 12 May 2012 23:15:29 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[christopher doggett]]></category>
		<category><![CDATA[intel]]></category>
		<category><![CDATA[kaspersky lab]]></category>
		<category><![CDATA[managed services]]></category>
		<category><![CDATA[mcafee]]></category>
		<category><![CDATA[mobile device management]]></category>
		<category><![CDATA[mx logic]]></category>
		<category><![CDATA[sophos]]></category>
		<category><![CDATA[symantec]]></category>
		<category><![CDATA[Trend Micro]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/kaspersky-intros-managed-security-services-partner-program/</guid>
		<description><![CDATA[ Kaspersky Lab , the endpoint security software company, has quietly beta tested a managed services partner program with seven channel partners. Now, Kaspersky is opening up the MSP partner program to VARs and MSPs that attended this week’s 2012 North American Partner Conference in the Bahamas. Here’s what’s next. Instead of casting a wide net, Kaspersky Lab wants to make sure it engages the right partners on the managed services front. Chris Doggett, VP of channel sales, North America, briefed interested partners earlier today at the conference. The MSP briefings sessions were confidential but I did sit down with Doggett for breakfast to get a feel for Kaspersky’s MSP strategy. The effort allows MSPs to organize their customers into virtual groups. Here’s a hypothetical example: An MSP could leverage 500 secure endpoint licenses from Kaspersky, and then deploy those licenses across 20 different customers (for an average of 25 licenses per customer). A single dashboard allows the MSP to view and manage each customer deployment accordingly. Kaspersky bills the MSP on a monthly basis, with per-endpoint prices declining as the MSP increases volume purchases. Doggett said it basically costs MSPs nothing to get started with Kaspersky in the managed services market. Doggett did not discuss exact pricing with me but I believe he shared specifics with MSPs during briefings today. Doggett indicated that Kaspersky’s platform allows MSPs to manage smart phones, notebooks, PCs and servers — including such operating systems as Windows, Mac and Linux. I think he also mentioned Android though I don’t recall an Apple iOS mention. It’s a safe bet Kaspersky will also offer extended mobile device management and systems management capabilities over time. Reality Check In some ways Kaspersky is a bit late to the MSP managed security market. Trend Micro , for one, has worked closely with MSPs for at least two to three years; McAfee , now owned by Intel , gained an MSP following when the company acquired MX Logic. Symantec spent 2011 ramping up MSP engagements and related software integrations; and Sophos is gearing up for a similar run. Senior VP Nancy Reynolds concedes that Kaspersky Lab needs to help VARs and MSPs with recurring revenue models and opportunities.  “It’s about time, truly,” Reynolds said during an interview yesterday . “We’re not the first. We’re not the only. It remains to be seen about us being the best. But I think what you’ll see… we are very easy to do business with.” Which Kaspersky partners will embrace the managed services partner program? Doggett likely gained some clues during this morning’s sessions with channel partners… Read More About This Topic Kaspersky Lab Planning Managed Security Services Strategy Trend Micro: SaaS Security And Online Backup In One Service? Labtech and AVG Partner On Remote Monitoring, Anti-Virus Kaspersky Lab Pitches Endpoint Security Software to MSPs Kaspersky Lab &#038; Managed Services: Key Hire MSPs Need to Know ]]></description>
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		<title>A Closer Look: Cloud Network Monitoring Provider ihiji</title>
		<link>http://www.veddio.com/2012/05/a-closer-look-cloud-network-monitoring-provider-ihiji/</link>
		<comments>http://www.veddio.com/2012/05/a-closer-look-cloud-network-monitoring-provider-ihiji/#comments</comments>
		<pubDate>Thu, 10 May 2012 22:08:44 +0000</pubDate>
		<dc:creator>Todd Myers</dc:creator>
				<category><![CDATA[MSPmentor]]></category>
		<category><![CDATA[ihiji]]></category>
		<category><![CDATA[nmaas]]></category>
		<category><![CDATA[president stuart rench]]></category>

		<guid isPermaLink="false">http://www.veddio.com/2012/05/a-closer-look-cloud-network-monitoring-provider-ihiji/</guid>
		<description><![CDATA[ Back in April we wrote about an upstart network management as a service company called ihiji which was looking to partner with IT solution providers. The network management as a service company provides MSPs with a small appliance (pictured) to install at customer sites. It then collects alerts and sends them back to the MSP to help with anticipating problems and troubleshooting. Today we have some more background about the company to share. ihiji’s founders, President Stuart Rench, VP of Technology Michael Maniscalco, and VP of Finance David Rench, originally started a different kind of company – a home automation company in West Palm Beach, Fl. But then the founders sold that business to focus on ihiji and moved to Austin, Texas to become part of the Austin Technology Incubator (ATI) Landing Pad program in 2010. Last year they hired Seth Rubenstein as the director of sales and business development, and in January they raised $288,000 of a planned $750,000 round of funding, according to the Austin Business Journal . Just this year the company decided on a go-to-market strategy that focuses on IT solution providers — a smart move considering that MSPs are just the kind of companies that provide the types of services  that the ihiji platform enables. ATI’s Landing Pad Program supports early stage technology companies by leveraging ATI’s network and community insight to give new companies a boost. Now ihiji has stepped up its participation, becoming a full member of ATI with an eye to getting access to business mentors and investors. So I expect we may just hear some more news about ihiji raising more funding. Read More About This Topic ihiji Offers Network Management as a Service to MSPs ]]></description>
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